In this report, vendor-neutral analyst J.Boye evaluates Funnelback's functions and features and advises on market trends.
In this independent analyst report, J. Boye analyst Stephen Emmott:
Investigates the new role search plays in the digital marketplace
Pinpoints key areas decision-makers should look to when seeking a search solution and
Evaluates Funnelback as a search solution and advises on areas of strength and improvement.
"On-site search is no longer the binary alternative to browsing. Users expect a seamless experience when visiting a digital presence, regardless of the touch-point they choose to use. Search works hand in hand with browsing, bringing users quickly to their target, or equally, clarifying when what they seek cannot be provided. Beyond finding pages and documents that match a query, search is now an aggregator of content and a touch-point in itself.”
Stephen Emmott, Head of Research and Knowledge, J. Boye