A significant number of visitors to your site will use search as their first point of engagement, and this number only stands to grow as they come to trust your search to deliver faster than their navigation does.
Funnelback enables organisations to achieve their content goals by providing the ability to configure tailored search experiences which unite digital content into a single view. Via navigation structures and strategic content promotion, the opportunities for sales and other conversions become an intuitive and natural part of your search strategy.
Convert your website visitors through Search
Include your intranet for staff
Promote your Social Media channels
Realise the value in your database
Funnelback employs a proactive approach to search that considers the user’s current and past interactions, analyses customer insights, data insights, and the relationship between the user’s query with relevant services and other information sources.
Relevant, highly contextualised recommended content or digital services are then provided to the user, without the user having to specifically ask.
This is search plus context plus insights in action.
Narrow in on crucial insights such as location, organisation and individual user behaviour to provide appealing content suggestions.
Promote helpful and timely information to your users
Guide your users to the information they need before they even reach the search results page.
Funnelback solves a wide and diverse range of business problems through the highly configurable search platform.
It is a flexible solution, capable of bringing together organisation-wide digital content and providing a single view of the world to a user, including information in databases, custom applications and social media.