Search

Search is an integral part of your website. For best results, prioritise your search strategy.

Your first point of engagement - make it count.

A significant number of visitors to your site will use search as their first point of engagement, and this number only stands to grow as they come to trust your search to deliver faster than their navigation does.

Funnelback enables organisations to achieve their content goals by providing the ability to configure tailored search experiences which unite digital content into a single view. Via navigation structures and strategic content promotion, the opportunities for sales and other conversions become an intuitive and natural part of your search strategy.

Unify your Content through Search

  • Convert your website visitors through Search

  • Include your intranet for staff

  • Promote your Social Media channels

  • Realise the value in your database

Proactive Search

Funnelback employs a proactive approach to search that considers the user’s current and past interactions, analyses customer insights, data insights, and the relationship between the user’s query with relevant services and other information sources. 

Relevant, highly contextualised recommended content or digital services are then provided to the user, without the user having to specifically ask.

This is search plus context plus insights in action.

fw-diagrams
enrolment Enrolment support www.muc.edu Get help with your enrolment with our online resources or contact us How to enrol Enrolment for new students Amend your enrolmentChange your enrolment online
fw-diagrams

One search engine, many solutions

Funnelback solves a wide and diverse range of business problems through the highly configurable search platform. 

It is a flexible solution, capable of bringing together organisation-wide digital content and providing a single view of the world to a user, including information in databases, custom applications and social media.

Learn more about Enterprise Search