Search for Financial Institutions goes beyond finding information. We power search that personalizes experiences, boosts customer self service, drives conversions, and provides powerful insights to revolutionize the way you do business on your website.

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  • Westpac
  • ASX
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  • Legal and General logo
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A trusted digital concierge

Only 5% of customers feel that their bank provides the proactive service they expect, according to a recent Accenture study. Existing and prospective customers demand readily-accessible information throughout your site. Cater to your audience’s actual needs with Funnelback.

When an answer isn’t immediately evident, the search bar is often your customers’ first point of engagement. A well-crafted search platform serves as a trusted advisor. Funnelback guides users directly to an answer, ensuring higher customer satisfaction, conversion and retention. Personalized search results optimized for financial services include branch locations and hours, compliance services, products, promotions and services.

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Funnelback for Finance

Funnelback for Finance is laser focused on the financial services sector. Years of work with commercial banks, investment funds, multinationals and independent operators have refined our finance expertise. We know how consumers and business clients make banking decisions. Building on your existing digital investments and the flexibility of Funnelback search, Funnelback for Finance optimizes client services to expand business operations, gain sophisticated client insight, and drive higher revenues across the firm.

With Funnelback’s trademark functionality, regulatory compliance, and flexibility, Funnelback for Finance efficiently streamlines silos while reinforcing data security.

With built-in optimizations for financial services, grow the business and reduce cost of delivery with transformative Funnelback for Finance.

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