User Forum 2020 - Replay

The Funnelback higher education customer event of the year - ready to view at your leisure.

Did you miss the Funnelback User Forum North America - 2020? Keen to learn more? This Funnelback User Forum for Higher Ed replay is designed to give users an opportunity to share Funnelback best practices, learn from industry experts, and gain insights to help in the day-to-day.

The conference agenda (see below) is built to equip all attendees with the tools and knowledge you need for success on campus. While programming is targeted at digital, web and marketing professionals, others are welcome as well. You will leave the Forum energized, empowered, and ready to institute new ideas. Be sure to check out our Community Page for more.

Click the down arrow ( ∨ ) in the top left corner of the video below to view all the sessions available, or navigate here to view them all in their native format on Vimeo.





  • The "virtual campus" at San Mateo County Community College District
    • Presented by Chris Smith, Director of Web Services, San Mateo County Community College District
  • The great Gutenberg accessibility audit
    • Presented by Rachel Cherry, freelance software engineer and consultant; consultant on all things accessibility, higher ed, WordPress and Gatsby; Founder and Director, WPCampus.
  • WashU sites: A self-service web solution for a decentralized university
    • Presented by Chris Amelung, Assistant Vice Chancellor for Digital Strategy, Washington University in St. Louis
  • What am I looking at: Using Google Analytics with Funnelback
    • Presented by Ellen Woszatka, Funnelback
  • Global design trends: What is higher ed outside North America doing with their websites?
    • Presented by Ellen Woszatka, Funnelback
  • Keynote
    • Presented by Brett Matson, Managing Director, Funnelback
  • Social listening: A different type of search
  • Configuring facets in Funnelback: A quick Q&A with the technical team
    • Presented by Owen Pickford, Funnelback
  • Improving search results for Laurentian University programs on the web
    • Presented by Jeff Riddall, VP Product and Customer Success, Mintent

Continued Learning: The Funnelback Community

The Funnelback Community is a resource for anyone who wants to learn and connect with others who are using Funnelback. Use the Community to ask questions publicly and get answers from Funnelback staff or other users. Get ideas about what is possible by seeing what others in the community are achieving with their own Funnelback implementations, and use the Knowledge Base for more how-to instructions.

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